Frequently Asked Questions
Everything you need to know about shopping with Watery - your premier destination for swim and water sports gear.
What is the standard shipping time for my order?
We process most orders within 24 hours. Depending on your location, standard delivery typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear sooner.
How do I return a product if it doesn't fit?
We offer a 365-day return policy. Items must be unused, in their original packaging, and with all tags attached. Simply use our online return portal to generate a shipping label and send the item back to us.
Are your swimsuits resistant to chlorine?
Yes, many of our performance swimsuits are made from 100% chlorine-resistant fabrics like PBT or specialized polyester blends, ensuring they maintain their shape and color even with daily training.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible payment options like Klarna or Anyday.
How do I find the right size for goggles and wetsuits?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our charts. If you are between sizes, we generally recommend sizing up for wetsuits and down for race suits.
Do you offer professional equipment for competitive swimmers?
Absolutely. Watery stocks FINA-approved racing suits, professional-grade goggles, and training equipment from the world's leading swim brands to support athletes at all levels.